If would prefer to speak with a live representative, please call 214.585.0100 Monday - Friday between the hours of 8:00AM - 4:00PM Central time.
We recently redesigned our website with improved functionality and, unfortunately, doing so required we delete our customer database. We apologize, but the inconvenience should definitely be worth it.
When you get to your shopping cart, look for the gift tag icon with "GIFT MESSAGE" next to it. Simply click "add" and a popup will appear. We are available if you need more assistance. Click HERE for an example of what to look for on the page.
All of our Southern Style Nuts products are indeed OU or OU-D Kosher! We are in the process of switching out the packaging to include the Kosher marks, but until that time please see the attached letter from the Orthodox Union.
There are a few ways this can be done. First, you can simply call us directly and we can assist. Next, you could email your list to us at firstname.lastname@example.org. Finally, you could select all of the items you want (e.g. 20 Creme Brulee Almonds) and select "Checkout with Multiple Addresses" when ready to pay for the order. Prior to doing so you can include a gift message (see above) if preferred.
Click here to view a UPS estimated delivery map. Please note the transit time starts once the package is shipped and orders are usually shipped before 2PM Central time M-F. However, during the busy season (December) it can take up to 10 days to process an order due to increased demand.
Our system is linked directly to UPS and addresses are checked in real-time so to provide you with the best and most up to date rates. In most cases UPS will suggest an edited address, but in order to see this your browser must have pop-up windows enabled. Once you enable the pop-ups, and if you are still having problems, please contact us.
Shipping may be expedited during the checkout process. Please note orders are shipped on a first-in-first-out basis, which means we will expedite shipping once the order has been filled.
Orders are usually shipped within 48-hours, depending on time of year and product availability. During December and other busy times, orders may take up to one week to process and ship, although we do our best to beat that estimate.
All orders are shipped via UPS Ground service unless specified otherwise during the checkout process.
If the product is in stock, orders must be received by noon CST Monday-Friday. Orders received after that time will be processed the next business day, except during December, where orders may be shipped up to one week after they are placed.
Yes, but you must contact us directly to place an order for all shipments outside of the U.S. because shipping rates need to be calculated at the time of purchase.
Yes, we do ship to PO Boxes at this time. However, you must contact us directly to place an order for all shipments going to PO Boxes. Shipping charges are calculated at the time of purchase.
Yes. Our fax number is 214.585.0880
Yes. Please click here and you will find us.